OOH Palliative Care Service

Commissioner:

NHS England on behalf of H&NY ICB

OOH Palliative Care Service – Across North and North East Lincolnshire Places ONLY

Service Period:

April 2025 to March 2030

H&NY ICB have agreed to commission the service from the following pharmacies:

Drugs4Delivery – Unit 4 Acorn Business Park, Grimsby – 01472 241990 – Part A & B Drugs

Please click the link below for full contact details:

NEL – Flow Chart and list of pharmacies 2025

NEL – Palliative Care drugs list 2025

Resources:

The following resources are available to download from the PharmOutcomes Platform:

  • Palliative Care Service – Guide to PO claims 2025
  • OOH Part A drugs stock check list
  • OOH Part B Drugs stock check list

A copy of the Service Specification or Service Contract can also be requested from us via email: humber.lpc@nhs.net 

Training:

Read the Service Specification in full and complete the necessary training/CPD to provide the service.

Claims:

Your claims should be submitted via the PharmOutcomes ‘OUT OF HOURS Palliative care Service North and North East Lincolnshire’ Platform.

  • Quarterly service fee claim: Complete ONCE a quarter to claim quarterly stock holding fee. The quarters are: Quarter 1: 1st April to 30th June; Quarter 2: 1st July to 30th September; Quarter 3: 1st October to 31st December; and Quarter 4: 1st January to 31st March. Please use the stock check lists to help you monitor and maintain the correct medications and quantities.
  • Invoices will be generated automatically on the 4th of the month.
  • Monthly on call verification: Complete ONCE each month to claim ‘on call’ fees equivalent to £350/ week.
  • OOH Call out claim: Use this to claim for each Out of Hours call out.
  • Drug cost claim: Use this to claim reimbursement of drug costs on set up, when new drugs are introduced into formulary, or when stock has date expired.
  • Report stock procurement issues: Use this option to inform the commissioner of difficulties obtaining stock: the service specification requires you to report any palliative care stock procurement issues.