Bank Holiday Cover


Final report detailing the Pharmacy opening hours for May 2021:

Please find below the final report detailing the Pharmacy opening hours for May 2021:

May 2021 BH Rota Report – Final Version

Please note that no changes were made to the draft report which was circulated on the 29th March 2021 as no alterations of the draft were identified.

NEL May 2021 current directions

ERY May 2021 current directions

Hull May 2021 current directions


Further instructions:

  • Please update your DoS & NHS UK Profiles accordingly (Please note: if you do not add hours for a bank holiday it will default to your normal opening hours)
  • Ensure staff on duty have access to all IT systems and NHS shared mailboxes necessary
  • If closed – use the template on the link below to notify patients of the nearest open pharmacy.
  • If directed to open – remember to claim the directed 1 or 2 hours via the PharmOutcomes platform (see directions on links above). Please note: if you have to remain open for longer than the designated 1 or 2 hours allocated to complete a pharmaceutical service to patients, please add this to the notes section on PharmOutcomes and keep evidence so NHS England can access if an additional payment is necessary or directed rota need to be extended.

Pharmacy Opening Notification Template


NHS England Directions to Open 2020-2023

For those pharmacies who have been directed to open, please use the claim form on PharmOutcomes.

Paper claims will no longer be accepted – If you don’t claim via PO you wont get paid                                 

Directions 2020-2023:

Intention to direct letter May 2020 – April 2023

East Riding CCG Area

Hull CCG Area

North East Lincolnshire CCG Area