Bank Holiday Cover

May 2024 – Final version of the Pharmacy Bank Holiday Rota published:

Please click the link below to view the final report detailing the Pharmacy Bank Holiday opening hours for May 2024.

View May 2024 rota

Please be advised that the information is correct as of 23/04/2024. The ICB try their best to keep the rota as accurate as possible but unfortunately this is not always feasible. The information is based on what pharmacy contractors have provided.

Please follow the advice in the Further Instructions section below to ensure your NHS UK and DOS profiles are up to date etc…

Further instructions:

  • Please update your DoS & NHS UK Profiles accordingly (Please note: if you do not add hours for a bank holiday it will default to your normal opening hours)
  • Ensure staff on duty have access to all IT systems and NHS shared mailboxes necessary.
  • If closed – use the template on the link below to notify patients of the nearest open pharmacy.
  • If directed to open – remember to claim the directed 1 or 2 hours via the PharmOutcomes platform. Please note: if you have to remain open for longer than the designated 1 or 2 hours allocated to complete a pharmaceutical service to patients, please add this to the notes section on PharmOutcomes and keep evidence so the ICB can assess if an additional payment is necessary or directed rota need to be extended.

Pharmacy Opening Notification Template

NHS Profile Manager tool:

A new tool, NHS Profile Manager, has launched to help community pharmacy contractors to update their pharmacy’s details more easily in the NHS 111 Directory of Services (DoS) and on the NHS website.

Previously, contractors needed to use two different NHS systems to ensure these details were up-to-date: the NHS website profile editor and the DoS Profile Updater. However, both of these systems have now been replaced by the new NHS Profile Manager.

Find out more


For additional information on opening hours including closures, temp closures, and forms, please visit the CPE website.

Directions to Open

For those pharmacies who have been directed to open, please submit your claims using the platform on PharmOutcomes.                          

Directions for May 2023 – April 2026:

Final NEL BH Directions Rota May 2023 – Apr 2026

Final NL BH Directions Rota May 2023 – Apr 2026

Final ERY BH Directions Rota May 2023 – Apr 2026

Final Hull BH Directions Rota May 2023- Apr 2026