Bank Holiday Cover

December 2021 & January 2022 Bank Holiday opening hours:

Please see below version 2 of the draft report detailing the Pharmacy Bank Holiday Opening Hours for December 2021-January 2022.

Dec 2021- Jan 2022 BH Rota Report -Draft v2

Following feedback and a review of the first draft report, pharmacy opening times for the normal working days of Boxing Day (Sunday 26th December 2021), New Years Day (Saturday 1st January 2022) and Sunday 2nd January 2022 for all pharmacies have now been added. All acknowledged/approved core and supplementary hour changes that we have processed have been taken into account for these dates. These additional opening times have been added to reduce any confusion surrounding the pharmacy opening times across these normal working days, as well as to provide a clear coverage of provisions across the festive period.

If you believe any of the opening times listed for the normal working days are incorrect, please notify NHSE including any acknowledgement of supplementary hour change/approval of core hour change emails received from their team. Please notify NHSE of any changes by 22nd November 2021 to ensure they have time to make any necessary changes to the rota. The final version of the report will be circulated on 3rd December 2021 in the event that they are not advised of any additional pharmacy opening hours or any changes to the above report (please note changes will be unable to be made once the final report is circulated).

Hull CCG Dec 2021 & Jan 2022 current directions

NEL CCG Dec 2021 & Jan 2022 current directions

NL CCG Dec 2021 & Jan 2022 current directions

ERY CCG Dec 2021 & Jan 2022 current directions

For more information regarding the Bank Holiday period, please visit Public holiday guide for pharmacies : PSNC Main site . Please note however that the deadline has now passed for submitting opening hour changes for Boxing Day and New Year’s day.


Further instructions:

  • Please update your DoS & NHS UK Profiles accordingly (Please note: if you do not add hours for a bank holiday it will default to your normal opening hours)
  • Ensure staff on duty have access to all IT systems and NHS shared mailboxes necessary
  • If closed – use the template on the link below to notify patients of the nearest open pharmacy.
  • If directed to open – remember to claim the directed 1 or 2 hours via the PharmOutcomes platform (see directions on links above). Please note: if you have to remain open for longer than the designated 1 or 2 hours allocated to complete a pharmaceutical service to patients, please add this to the notes section on PharmOutcomes and keep evidence so NHS England can access if an additional payment is necessary or directed rota need to be extended.

Pharmacy Opening Notification Template


NHS England Directions to Open 2020-2023

For those pharmacies who have been directed to open, please use the claim form on PharmOutcomes.

Paper claims will no longer be accepted – If you don’t claim via PO you wont get paid                                 

Directions 2020-2023:

Intention to direct letter May 2020 – April 2023

ERY Bank Holiday Directions Dec 2021-Apr 2023

Hull Bank Holiday Directions Dec 2021-Apr 2023

NEL Bank Holiday Directions Dec 2021-Apr 2023

NL Bank Holiday Directions Dec 2021-Apr 2023