Smartcard

For help with smartcards please see information below.Your local Registration Authority (RA) will manage card issues in your area e.g. providing new ones, adjusting roles etc. Contact details for your local RA are listed below.

Contact details for your local RA:

Humber Area – (North East Lincolnshire, North Lincolnshire, East Riding of Yorkshire and Hull CCG):
RA Provider: N3i
Phone:  0300 002 0001
Email:  N3i.support@nhs.net
Self Service Portal – https://servicedesk.n3i.co.uk


New NHS tool helps pharmacy teams quickly find their smartcard support:

NHS England has launched the ‘Find Your Registration Authority’ tool, which aims to help pharmacy teams quickly find their local Registration Authority (RA) for smartcard support. Users can search by organisation name, address, postcode or ODS code to find the right contact and resolve access issues more quickly.

Pharmacy teams can bookmark the tool for future use and check their RA, smartcard self-unlock and Care Identity Management details are up to date.

More details here


Visit CPE for more info on the following:

  • Introduction to Smartcards
  • Obtaining & replacing Smartcards
  • Changing Smartcard passcodes and user contact details
  • Renewing Smartcards
  • Register to self-unlock
  • Unlocking Smartcards
  • Smartcard roles and updating them
  • Using a Smartcard at multiple pharmacies
  • Using CIS software to manage Smartcards
  • Changing circumstances and Smartcards
  • FAQs
  • Community Pharmacy England briefings on Smartcards