NHS.net Connect (formerly NHSmail) accounts/requests
For community pharmacies, NHS.net Connect is a core operational tool. It supports day-to-day communication with NHS organisations and is essential for meeting NHS Terms of Service requirements.
You can access NHS.net Connect via the Health and Social Care Network or the open internet; and using a free web-based service or by linking it to an email client such as Microsoft Outlook.
Visit CPE for more info on the following:
- The basics: shared & personal mailboxes
- Terms of Service requirements
- Getting a shared nhs.net mailbox
- If you cannot find your pharmacy in the registration portal process
- If your shared mailbox is not in the correct format
- Personal accounts and linking to the shared mailbox
- If you already have 10 personal accounts
- Activating a personal account
- Using nhs.net day to day
- Using nhs.net on mobile devices
- Sending text messages to patients
- Multi-factor authentication
- People Finder (NHS directory)
- Data security
- Technical queries & escalation
- Microsoft Teams for pharmacy teams
- Virtual Visits Piloting
- Top tips
- FAQs
Visit the NHS.net Connect website
