New Medicine Service (NMS)

The New Medicine Service (NMS) was the fourth Advanced Service to be added to the Community Pharmacy Contractual Framework (CPCF); it commenced on 1st October 2011.

The service provides support for people with long-term conditions newly prescribed a medicine to help improve medicines adherence; it is focused on specific patient groups and conditions.

Visit CPE for more info on the following:

  • Introduction and background
  • Service specification and other documentation
  • Getting ready to provide the service
  • Providing the service
  • Communicating and working with GP practices
  • IT support
  • Clarification around sub-contracting of NMS
  • Funding and claiming payment
  • Frequently Asked Questions
  • Resources
  • Statistics and evaluation
  • Provide feedback on national pharmacy services

The conditions eligible for the service are:

  • acute coronary syndromes
  • asthma
  • atrial fibrillation
  • chronic obstructive pulmonary disease (COPD)
  • coronary heart disease
  • depression (only those ≥18 years of age)
  • diabetes (Type 2)
  • epilepsy
  • glaucoma
  • gout
  • heart failure
  • hypercholesterolaemia
  • hypertension
  • long term risks of venous thromboembolism/embolism
  • osteoporosis
  • Parkinson’s disease
  • stroke/transient ischemic attack
  • urinary incontinence/retention

NHS England has updated the NMS Eligible Drug List with changes taking effect from Wednesday 29 October 2025.

View the drugs list via NHSBSA


Updated CPPE NMS resources:

The Centre for Pharmacy Postgraduate Education (CPPE) has updated their New Medicine Service (NMS) resources following the recent expansion to the service. Both CPPE’s NMS e-learning and NMS webpage have now been updated to include a section on depression following its addition as a therapeutic area.

🔗View the updated CPPE NMS e-learning

🔗View the updated CPPE NMS webpage