NHS mail accounts/requests
For a number of years, community pharmacies in England have been able to request a shared NHSmail account. To access a shared NHSmail mailbox, users must have their own personal NHSmail address which is linked to the shared mailbox. This is to allow different staff members to access the mailbox without sharing of login details.
In the event of a query for NHS Digital, please contact firstname.lastname@example.org so that emails go directly to the national NHSmail team managing pharmacy accounts. The general NHSmail national helpdesk may be able to help in some scenarios (0333 200 1133), however where possible please contact the NHSmail pharmacy admin team.
For more information on the following please click here to visit the PSNC NHSmail pages: