FP10DT (Dispensing Tokens)


Paper copies that are printed to accompany electronic prescriptions are known as ‘tokens’. The barcode on the tokens can be scanned to retrieve the electronic prescription from the spine.

PSNC’s factsheet: Summary of EPS-related forms and tokens explains how to recognise the different types.

Ordering tokens: This is usually done on the PCSE pharmacy stationery and EPS token online ordering portal. Read more in the section immediately below.

Primary Care Support England (PCSE) deliver various stationery for community pharmacies – including EPS tokens.

How to order?

Pharmacy teams usually use their PCSE pharmacy stationery online ordering portal to request tokens.

Multiple pharmacy team members can sign-up using an email address (in case of absence), and if needed use a forgotten password process or further account can be set-up. You can register for a new account to order tokens by using the PCSE “contact us” form and the ‘Register for PCSE online‘ drop-down options twice within both the fields ‘enquiry category’ and ‘enquiry type’.

Please click here to visit PSNC for more info on the following:

• Escalation process
• About the quantities which can be ordered at the same time
• Types of tokens (& images)
• Dispensing tokens (white)
• Prescription tokens (green, from GP)
• Contingency & tips
• Standards and digital tokens
• Digital tokens
• Submitting
• Destroying
• FAQs
• Further info