Complaints/Query – Patient
If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly. Further information is available on the NHS website.
The 2025/26 Community Pharmacy Assurance Framework (CPAF) screening questionnaire is now available to complete – Find out more.
If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly. Further information is available on the NHS website.