NHS UK (formerly NHS Choices)

The NHS website

The NHS website (NHS.UK) was launched in 2007 and is the official website of the NHS in England.Its pages include directories of local health services, information on a wide range of conditions and treatments and accessible public health information. This includes a profile for most pharmacies in England, with information on the location, contact details, services provided, accessibility and opening hours of the pharmacy. Pharmacy owners use the NHS Profile Manager to update their pharmacy profiles.

Patients can use the NHS website to log in to their NHS account. The NHS App also provides a method of logging into patients’ NHS accounts. The NHS account will allow patients to order repeat prescriptions, check their patient record or book and manage appointments as well as use other features.

The NHS website also includes a Medicines A-Z directory at nhs.uk/medicines which has more than two million visitors each month. The directory offers patient-friendly information on commonly-used medicines, with guidance on dosage to management of side effects. Information within the directory is aligned to that included within the product’s patient information leaflet, but often presented in a more accessible way. Many community pharmacists have found this a useful resource to refer patients to following discussions on a medicine in the pharmacy.


Visit CPE for more info on the following:

  • Pharmacy owner’s duty to keep their profile up to date
  • Registering to edit your pharmacy profile
  • Updating your pharmacy profile
  • Pharmacy profiles for Distance Selling Pharmacies (DSPs)
  • Replying to patient feedback left on your pharmacy profile
  • Service finder option for patients
  • FAQs

NHS Profile Manager

NHS Profile Manager is now used to keep your NHS website and DoS profiles up to date.

Find out more about profile manager