Bank Holiday Cover

Pharmacy Bank Holiday opening hours – August 2025:

Pharmacy owners can access a draft report via the link below detailing the Pharmacy Bank Holiday opening hours for August 2025. A final report will be circulated on 11/08/2025 in the event that the ICB are advised of any additional pharmacy opening hours or any changes to the attached report.

Pharmacies should notify the ICB of any changes by 04/08/2025 to ensure they have time to make any necessary updates. They will be unable to make any changes to the report once the final version has been circulated.

Draft BH Rota August 2025

Please also follow the Further Instructions section to ensure your DoS and NHS UK profiles etc are up to date.

Further instructions:

• Please update your DoS & NHS UK Profiles accordingly (Please note: if you do not add hours for a bank holiday it will default to your normal opening hours)
• Ensure staff on duty have access to all IT systems and NHS shared mailboxes necessary.
• If closed – use the template on the link below to notify patients of the nearest open pharmacy.
• If directed to open – remember to claim the directed 1 or 2 hours via the PharmOutcomes platform. Please note: if you have to remain open for longer than the designated 1 or 2 hours allocated to complete a pharmaceutical service to patients, please add this to the notes section on PharmOutcomes and keep evidence so the ICB can assess if an additional payment is necessary or directed rota need to be extended.

Pharmacy Opening Notification Template

NHS Profile Manager tool:

A new tool, NHS Profile Manager, has launched to help community pharmacy contractors to update their pharmacy’s details more easily in the NHS 111 Directory of Services (DoS) and on the NHS website.

Previously, contractors needed to use two different NHS systems to ensure these details were up-to-date: the NHS website profile editor and the DoS Profile Updater. However, both of these systems have now been replaced by the new NHS Profile Manager.

Find out more

CPE:

For additional information on opening hours including closures, temp closures, and forms, please visit the CPE website.

Directions to Open

For those pharmacies who have been directed to open, please submit your claims using the platform on PharmOutcomes.                          

Directions for May 2023 – April 2026:

Humber Directions 2023-2026 – (24.4.25)