NHSBSA guidance for pharmacy teams on patient exemption checking
Following the lifting of the temporary suspension of signatures on prescription forms and tokens on 1 September 2021, the NHS Business Services Authority (NHSBSA) have issued the following guidance on exemption checking to aid pharmacy teams.
- ask to see evidence of their eligibility
- ask them to sign the declaration box on the paper FP10/Token
- specify the correct exemption category and indicate whether evidence was seen when submitting an EPS claim
- note on your point of care system if the patient shows a valid exemption certificate, along with the expiry date of the certificate.
NHSBSA have also produced guidance and a communications toolkit to help you understand your legislative requirements, follow the correct procedure, and provide support to patients.
See the PSNC’s Exemptions from the prescription charge for further guidance.
Secretary of State declaration of emergency extension
This means that contractors are still allowed to make temporary changes to opening hours or temporary closures where, first, adequate reasons for these changes have been provided to NHS England and NHS Improvement (NHSE&I), second, NHSE&I have been given 24 hours’ notice of these changes and, third, NHSE&I has agreed these changes or has not objected to them.
After contractors have given 24 hours’ notice, and in the absence of a response from NHSE&I, they may start the flexible provision of opening hours. However, contractors must return to normal opening hours if their request is subsequently refused by NHSE&I.
Further information about the emergency regulations is available on our network resilience page.