NHSBSA guidance for pharmacy teams on patient exemption checking
Following the lifting of the temporary suspension of signatures on prescription forms and tokens on 1 September 2021, the NHS Business Services Authority (NHSBSA) have issued the following guidance on exemption checking to aid pharmacy teams.
- ask to see evidence of their eligibility
- ask them to sign the declaration box on the paper FP10/Token
- specify the correct exemption category and indicate whether evidence was seen when submitting an EPS claim
- note on your point of care system if the patient shows a valid exemption certificate, along with the expiry date of the certificate.
NHSBSA have also produced guidance and a communications toolkit to help you understand your legislative requirements, follow the correct procedure, and provide support to patients.
See the PSNC’s Exemptions from the prescription charge for further guidance.