Smartcard


Within this section you will find a summary of the national arrangements for NHS Smartcards, and information about how to administer them.

Your local Registration Authority (RA) (N3i) will manage card issues in your area e.g. providing new ones, adjusting roles etc.

COVID-19 updates included within section(s): Multi-site and SCR.

Contact details for your local RA:

Humber Area – (North East Lincolnshire, North Lincolnshire, East Riding of Yorkshire and Hull CCG):
RA Provider: N3i
Phone:  0300 002 0001
Email:  N3i.support@nhs.net
Self Service Portal – https://servicedesk.n3i.co.uk


Please click here to visit PSNC for more info on the following:

  • Obtaining
  • Identity checks
  • Roles and updating them
  • Multi-site and SCR
  • Using CIS software to manage cards
  • Unlocking
  • Renewing each two years preventing expiry
  • Temp Access Cards (contingency)
  • Passcode/contact details on card, & updating
  • Smartcard model
  • Changing site or leaving pharmacy
  • Future
  • Top tips
  • FAQs

Further info and resources

PSNC briefings

One-pager PSNC IT Smartcard/SCR factsheets