CPCF settlement: 2019/20 to 2023/24

Due to the COVID-19 pandemic, some of the arrangements below have been put on hold. Please click here for more information.

The arrangements for the Community Pharmacy Contractual Framework (CPCF) in 2020/21 have been agreed between PSNC, NHS England and NHS Improvement (NHSE&I) and the Department of Health and Social Care (DHSC), in line with the five-year CPCF deal.

Please click here to visit PSNC for more information on the following:

  • CPCF Negotiotions progress update and arrangements for 2020/21
  • CPCF Checklist emails
  • Important dated and checklist
  • PSNC Briefings
  • Funding and payments
  • NHS Community Pharmacist Consultation Service (CPCS)
  • Pharmacy Quality Scheme (PQS)
  • Medicines Use Reviews (MURs)
  • Service developments
  • Reimbursement reforms
  • FAQs
  • CPCF Roadshow on demand
  • Resources for external audiences

From July 2020 the following will become part of your Terms of Service

From July 2020, changes will be made to the terms of service for all pharmacies providing NHS pharmaceutical services, by revising the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 and the approvals under them. We expect that pharmacies will be required to:

  • reflect the criteria / requirements for a Level 1 Healthy Living Pharmacy
  • ensure there is an NHSmail shared mailbox for every community pharmacy with linked personal NHSmail accounts for pharmacy staff
  • use NHS Summary Care Records where appropriate
  • update as necessary, quarterly as a minimum, the community pharmacy profiles for the NHS 111 Directory of Services, to facilitate referral
  • update pharmacy profiles for the NHS website, including opening times, facilities and service information, quarterly as a minimum, to facilitate efficient patient access to services
  • have the capability to receive and process electronic prescriptions
  • provide an extended notice period to NHS England and NHS Improvement of commencement of the provision of NHS pharmaceutical services
  • notify NHS England and NHS Improvement when entering administration
  • ensure all pharmacy professionals are trained to safeguarding level 2
  • submit specified ‘contract’ management and monitoring data electronically
  • collect additional information and electronically submit data on health campaigns
  • ensure the pharmacy is registered to receive CAS alerts directly into the premises’ specific NHSmail shared mailbox and ensure a process is in place for implementing these in the required timescales


The Community Pharmacy Humber Contractor Event: Pharmacy Embracing the Future was held on Sunday 20th October 2019

Those who attended will have received a delegate pack of resources (relevant at the time), some of those resources are available below. Due to the changes to the terms of services, some of the one pages have had to be removed:


Embracing the future together 20.10.19 FINAL

Useful links from the presentation


Timeline and checklist:

Contractor CPCF Calendar 2019-20 with Value

Contractor completion check list

One Pagers:

Humber LPC Website One Pager

MYS One Pager

NHSmail One Pager

Useful Contacts One Pager


CPCS self-assessment framework Final V1

CPCS-One-Pager v1