Gateway Criteria


To be eligible to collect the points necessary to claim a payment, the contractor must meet four gateway criteria:

  1. Advanced Services: Offering NHS community pharmacy seasonal influenza vaccination and/or the New Medicine Service;
  2. Pharmacy staff at the pharmacy must be able to send and receive NHSmail from their shared premises NHSmail mailbox, which must have at least two active linked accounts;
  3. Update NHS website profile for opening hours (including Bank Holidays), services and facilities and promptly update as information changes to ensure information is accurate for the public; and
  4. 80% of all pharmacy professionals have achieved level 2 safeguarding status for children and vulnerable adults in the last two years.

Contractors passing the gateway criteria will only receive a payment if they meet one or more of the quality criteria bundles/standalone criteria listed in the tables under the ‘Quality criteria’ subheading below. Therefore, meeting the gateway criteria will not, in itself, attract a PQS payment; it is subject to how many of the quality criteria bundles/standalone criteria the contractor meets.