Pharmacy Quality Scheme


Following the peak of the COVID-19 pandemic, PSNC agreed the requirements for a new Pharmacy Quality Scheme (PQS) for 2020/21 with the Department of Health and Social Care (DHSC) and NHS England and NHS Improvement (NHSE&I).

The scheme has two parts, the first of which was announced on 13th July 2020. The focus of the Part 1 scheme is ensuring community pharmacy contractors and their teams have put in place all reasonable measures to respond to the COVID-19 pandemic, protecting both themselves and the people using their services.

That scheme is also a Gateway requirement for the Part 2 scheme, which is also focused on activities that support the response to and recovery from the COVID-19 pandemic. An early view of the contents of the Part 2 scheme was published on 6th August 2020, with the full details being released in the September 2020 Drug Tariff on 27th August 2020.

Please note the extension of the deadline to the 30th June  for completion of all the requirements of PQS2 and the relaxation of other contractual requirements negotiated on our behalf by the PSNC.

Click on the links below for further details on both parts of the scheme.

PQS 2020/21 Part 1

PQS 2020/21 Part 2


PQS Completion Toolkit from Community Pharmacy Humber

The following toolkit has been put together to help community pharmacies with completing the 2020/21 Pharmacy Quality Scheme. It is intended to highlight the key tasks and dates within the PQS, it also contains reminders of milestone dates, actions and detailed training requirements per role to provide evidence of the training attained by all pharmacy staff.

PSNC have announced that they have agreed an extension to the deadline for the completion of all the elements of PQS2. The PQS Part 2 2020/21 declaration will still take place as planned between 09:00 on 1st February 2021 and 23:59 on 26th February 2021; however, contractors will have until 30th June 2021 to complete any elements of the scheme they have declared as having met. Following their declaration, contractors will still receive any PQS payment due as part of the overall payment made by the NHSBSA to contractors on 1st April 2021.

View the Toolkit documents below:

PQS Completion Tool 18.12.20

PQS-Action-Plan-template

PQS-Risk-Review-templates-2020-21

Access Virtual Outcomes PQS Part 1 & 2 Training


Archive information

Archive information on the 2019/20 PQS and declaration data from previous schemes is available via the link below:

Pharmacy Quality Scheme archive